Dynamics 365

A connected suite of intelligent business applications

Dynamics 365 integrates ERP, CRM, and AI capabilities to improve efficiency, enhance decision-making, and streamline operations

What Is Dynamics 365?

Dynamics 365 is a unified suite of intelligent business applications that streamlines operations, enhances customer experiences, and connects your entire organisation.

By combining ERP, CRM, and AI-driven insights, it enables teams to work smarter, adapt faster, and reduce operational complexity.

  • Unified ERP and CRM platform powered by Microsoft AI.
  • Real-time insights that support better decision-making.
  • Flexible workflows that simplify operations.
  • Tools that enhance customer engagement at scale.
  • A connected ecosystem that helps teams move faster.
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Empower your organisation with Dynamics 365

Unify data, streamline operations, and accelerate digital transformation with intelligent business applications built for agility and growth.

CAPABILITIES

Modern Capabilities That Accelerate Business Performance

Dynamics 365 empowers organisations with modular applications, unified workflows, and rapid deployment tools that enhance operational agility and business outcomes.

Modular, Prebuilt Applications
Modular, Prebuilt Applications

Easily extend Dynamics 365 with scalable components designed to integrate, evolve, and grow with your organisation.

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Connected End-to-End Workflows
Connected End-to-End Workflows

Unify sales, marketing, operations, finance, and supply chain through seamless cross-system workflows that eliminate silos and boost performance.

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Rapid Deployment & Onboarding
Rapid Deployment & Onboarding

Leverage low-code and no-code tools to deploy new applications quickly, streamline onboarding, and accelerate value across teams.

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Achieve more with an ERP solution from Dynamics 365

Plan with speed and agility
Operate profitably
Grow by adapting to change
Stay connected and safe
Generate actionable insights
Insights
Generate actionable insights
  • Unified data across core business processes
  • Full visibility into operational performance
  • Actionable insights delivered through Copilot
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Improve budgeting and long-range planning
Planning
Improve budgeting and long-range planning
  • Advanced scenario modeling
  • Integrated financial and operational planning
  • Copilot-assisted forecasting
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Predict demand shifts
Demand
Predict demand shifts
  • AI-generated demand forecasting
  • External and internal signal analysis
  • Adapt to evolving customer needs
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Enhance supply planning
Supply
Enhance supply planning
  • Material requirements planning in minutes
  • Reduced stockouts and excess inventory
  • Right inventory at the right time
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Do more with Dynamics 365 and AI

See how AI enhances Dynamics 365 applications to give every team from sales to operations an intelligent edge.

Close more deals with AI assistance

Dynamics 365 Sales empowers teams to build stronger customer relationships, understand intent, and accelerate revenue with guided selling, AI insights, and real-time pipeline visibility.

  • AI-driven lead scoring helps reps prioritise the highest-value opportunities.
  • Real-time collaboration tools improve deal coordination across sales teams.
Dynamics 365 Sales

Get Started with Dynamics 365

Try for Free

Experience Dynamics 365 business applications hands-on for 30 days.

Contact Us

Speak with a product expert for personalised guidance.

Learn More

Browse documentation, tutorials, and best practices for using Dynamics 365.

How We Help Modernise Your ERP System

Organisations face increasing pressure to modernise legacy ERP systems and improve scalability, flexibility, and resilience.

We help enterprises transition from rigid legacy systems to cloud-powered ERP platforms that deliver real-time insight, improved efficiency, and connected experiences.

  • Migrate to the cloud with confidence.
  • Enhance business model transformation.
  • Improve operational speed and data accuracy.
  • Connect people, processes, and systems under one intelligent platform.
ERP Modernisation Services
Testimonials

What Clients Say About Working With Novum

Majid Ismailov

With a cloud solution custom-designed for the pharmaceutical industry by Novum Information Technology, we consolidated data from multiple systems into one unified platform. Now department heads access real-time reports instantly, manual consolidation is gone, and decision-making is faster and more secure.

Majid Ismailov
Head of Data Management, Avromed
Majid Ismailov company
Zaur Dibirov

With Microsoft Dynamics 365 implemented and tailored for the aviation industry by Novum Information Technology, we transformed our finance operations from manual, time-consuming processes into a unified, intelligent system. Real-time insights now guide our decisions, and our teams are more agile and empowered than ever.

Zaur Dibirov
Director of Finance & Accounting, Azerbaijan Airlines
Zaur Dibirov company
Daniel Viranyi

Partnering with Novum Information Technology, we migrated our entire infrastructure to the Microsoft Cloud — adopting Microsoft 365 and leveraging Data & AI services tailored to our business model.

Daniel Viranyi
IT & Security Director, Kitopi
Daniel Viranyi company
Ashish Panday

Working with Novum has transformed the way Aster Pharmacy manages its operations. Their tailored solutions and expert guidance have streamlined our processes.

Ashish Panday
IT Director, Aster Pharmacy
Ashish Panday company
Majid Ismailov

With a cloud solution custom-designed for the pharmaceutical industry by Novum Information Technology, we consolidated data from multiple systems into one unified platform. Now department heads access real-time reports instantly, manual consolidation is gone, and decision-making is faster and more secure.

Majid Ismailov
Head of Data Management, Avromed
Majid Ismailov company
Zaur Dibirov

With Microsoft Dynamics 365 implemented and tailored for the aviation industry by Novum Information Technology, we transformed our finance operations from manual, time-consuming processes into a unified, intelligent system. Real-time insights now guide our decisions, and our teams are more agile and empowered than ever.

Zaur Dibirov
Director of Finance & Accounting, Azerbaijan Airlines
Zaur Dibirov company
Daniel Viranyi

Partnering with Novum Information Technology, we migrated our entire infrastructure to the Microsoft Cloud — adopting Microsoft 365 and leveraging Data & AI services tailored to our business model.

Daniel Viranyi
IT & Security Director, Kitopi
Daniel Viranyi company
Ashish Panday

Working with Novum has transformed the way Aster Pharmacy manages its operations. Their tailored solutions and expert guidance have streamlined our processes.

Ashish Panday
IT Director, Aster Pharmacy
Ashish Panday company

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